Delivery

Christmas delivery information

In the run up to Christmas, couriers will be very, very busy - this will lead to delays on deliveries.

To ensure you receive everything in time for the big day, here are some recommended last ordering dates:

  • Royal Mail - All Services - You are advised to order as soon as possible, and no later than Friday, 9th December.
  • DPD - December 20th
  • UPS - December 20th

Between Christmas and New Year, we are shipping orders on the following days:

  • Friday 27th December
  • Monday 30th December
  • Tuesday 31st December (11AM cut-off)

All of our deliveries are carried by 3rd party couriers and transit times may be affected due to circumstances beyond our control.

The following table shows typical transit times for all orders ordered on a normal working day and being delivered to mainland UK.

  Delivery option
Order byShips onRoyal Mail Tracked 24Royal Mail Tracked 48UPS/DPD StandardUPS/DPD Saturday
Monday, 3:30PM Monday Tuesday, end of day Wednesday, end of day Tuesday, end of day Saturday, end of day
Tuesday, 3:30PM Tuesday Wednesday, end of day Thursday, end of day Wednesday, end of day Saturday, end of day
Wednesday, 3:30PM Wednesday Thursday, end of day Thursday, end of day Friday, end of day Saturday, end of day
Thursday, 3:30PM Thursday Friday, end of day Saturday, end of day Friday, end of day Saturday, end of day
Friday, 3:30PM Friday Saturday, end of day Monday, end of day Monday, end of day Saturday, end of day
End of Saturday Monday Tuesday, end of day Wednesday, end of day Tuesday, end of day Following Saturday, end of day
End of Sunday Monday Tuesday, end of day Wednesday, end of day Tuesday, end of day Saturday, end of day

Need it faster?

Call us on 03333 40 11 22 and we'll do our best to make sure it gets to you in the timeframes you need.

If you are local, you can always pop in to our trade counter and pick your order up.

Customer collection orders for in stock items are typically ready within 2 hours of placing the order.

International delivery

All international deliveries are handled by UPS. No other options will be offered at checkout for international customers. Please be aware that we cannot deliver all items to all countries. If you want further information about international shipments, please contact us.

Taxes and customs charges are not included for international shipments (DAP Incoterms). We cannot be held liable for any such charges.

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